How do I unlock a phone through AT&T?

1. Check Eligibility: Ensure that your device meets AT&T's eligibility requirements. Typically, this involves ensuring that the device is fully paid off, not associated with any outstanding balances, and not reported as lost or stolen. The full list is available at AT&T’s official Unlock Portal, which is linked below.
2. Retrieve IMEI Number: Find the IMEI (International Mobile Equipment Identity) number of your device. You can usually find this by dialing *#06# on the phone, checking the device settings, or looking at the original packaging.

3. Request Unlock: Visit AT&T's official Unlock Portal found here. You may need to log in with your AT&T account credentials. Follow the on-screen instructions to submit a device unlock request.

4. Wait for Confirmation: After submitting the request, wait for AT&T to process it. You may receive an email with instructions or confirmation once the unlock is approved.
5. Complete the Unlock: Follow any additional instructions provided by AT&T. This may involve inserting a new SIM card into the device or connecting it to iTunes or a similar service.

It's crucial to note that AT&T's unlocking policies can change, and eligibility criteria may vary. If your device is still under contract or has an outstanding balance, AT&T may not approve the unlock request. Always check with AT&T directly for the most accurate and current information on unlocking procedures.