We use a trust score to determine whether an individual customer is eligible for instant cash at the time of trade-in. This trust score is based on a variety of factors including internal data and third-party fraud detection vendors.
If you are eligible, you will receive an instant credit for your trade in item.
If you are not eligible, you will be credited as soon as possible after we receive your item. The value will be issued as a refund on your original payment method or an adjustment to your outstanding pay-in-4 payments.
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