Tiptop only provides payment services, all return and cancellation polices are as dictated by the merchant or retailer. When you return an item, Tiptop will refund the amount outlined by those policies.
If you have completed a trade-in, this will include the trade-in value of your item.
If you have not completed a trade-in, you will be refunded the amount paid and your trade-in item will be returned to you.
If you cancel an order, your trade-in item will be returned to you if applicable, and you will receive a refund from Tiptop.
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