Tiptop Sell FAQ

What is Tiptop?

Tiptop is the easiest way to sell the items you own, instantly. Find your item from our catalog of over 50,000 options and lock in your price.

Selling is a pain. Listing, photos, haggling and dealing with fraud, then paying fees and shipping on top of it all. With Tiptop, you get a fair price for your item, pay no fees and get free shipping. We can even send an Uber courier to pick your item up!

Can I trust Tiptop?

Yes! Tiptop partners with industry leading providers like Google, Stripe, Uber and FedEx to bring you an instant selling process that keeps you informed through the entire process of selling, shipping and getting paid. You can read more about Tiptop here in the press.

How does Tiptop work?

Search for things you own in our huge catalog of items. Tiptop will give you an Instant Selling Price for that item which you can lock in. Once you’ve confirmed your price, you’ll enter a few pieces of information and select how you want to get paid, by debit or bank transfer.

Then, you’ll send your item via UPS drop off or Uber pickup to Tiptop. You’ll have 7 days to send your item in to us. We’ll assess your item quickly and confirm your payout. It will arrive in your bank account within 3 business days. That’s it. It really is the easiest way to sell anything.

What items can I sell on Tiptop?

We currently offer over 50,000 items for instant selling on Tiptop. We’re constantly expanding our catalog to include more categories and more items, so we can become the first place you go

How do I ship my item to Tiptop?

Package your item and drop it off at any UPS location. Just present the provided QR code. You can also print a label if you’d like from your Tiptop Dashboard.

Or, you can choose to schedule an Uber courier pickup at a time and date of your convenience. Just package your item but leave the package un-sealed. An Uber driver will arrive, take a picture of your item to verify it and send it on to Tiptop.

Both options are free.

How should I package my item?

If you select UPS drop off, package your item securely with packing material and a protective box. Seal it and bring your QR code or attach the provided label.

If you select Uber Scheduled Pickup, package your item well but do not seal the package. Your driver will take a picture when they pick it up to verify its contents.

When will I receive payment for my item?

Your item’s value will be paid out to the method of your choice within 3 days of Tiptop receiving it. We will assess your item and confirm the quote we gave you and then you’ll get a payment via debit or bank transfer.

How do Tiptop Referral codes work?

If you use a referral link or code from a friend, Tiptop will add a bonus value to your next sale. That value will be automatically applied and you will see it at your final checkout. If you have a code shared directly to you, you'll be able to enter it at checkout to redeem your bonus.

You can redeem the $25 Tiptop bonus once from any shared code. But, remember, you'll get your own code to share when you complete a sale with Tiptop.

Then, every time a friend uses your code to complete a sale on Tiptop, sends their device and gets paid out, you'll get a bonus on your next sale with Tiptop. Yes, you will get $25 every time a friend completes a sale, so share away!

What if my item is assessed for a different price, or I sent the wrong item?

We will assess your item and confirm the quote we gave you and then you’ll get a payment via debit or bank transfer, but if your item is not functional, has an issue or is not the product that we quoted, we will send you an email with a new offer. If you accept the offer, we’ll get you paid out. If you reject the new offer, we’ll send your item back to you.

What if I don’t send in my trade-in on time?

Because Tiptop uses live pricing algorithms to determine the value of the items in our catalog, you have 7 days to send your item to Tiptop to receive your quoted price. If you send your item after the 7 day period, it will be automatically re-priced and we will send you a new offer to accept.

If you have additional questions, feel free to check out the Tiptop Help Center here.